USEFUL CONCTACS

COMPANY DEPARTMENTS: FUNCTIONS AND CONTACTS AT YOUR SERVICE!

DIRECTOR OF OPERATIONS

CARMELA BERNARDO

The Director of Operations is responsible for coordinating the following functions: Administration, Finance and Control, Human Resources, Organization and Information Systems, Showroom Assistance and Development, Logistics and Purchasing. The Human Resources department ensures the adequacy of the organizational structure and the human resources profile with respect to the business development plans and the evolution of the internal/external context. The IT department, in line with the company development lines, ensures the integrated definition and control of IT plans and projects. The department ensures the alignment of the Company with current laws and regulations, collaborating in the evaluation of the work of employees and FBOs.

 

DIRECTOR OF SALES

MARCO FORTUNA

The Director of Sales is responsible for coordinating the following assigned functions and resources: Events and Communications, Marketing, FBO Specialist, Web Development, International Events, Compliance, Regulatory Affairs. Ensures the effectiveness of the general marketing plan defined by the company.

 

ADMINISTRATION DEPARTMENT

ALESSANDRO FALCONE

The department guarantees punctuality in the payment of your bonuses, in tax and social security obligations, in the management of collections from customers. It provides support and assistance to the Representatives on all aspects concerning the tax and contribution position. It also takes care of managing all company’s accounting up to the preparation of the balance sheet.

CONTACTS:

amministrazione@foreverliving.it  For information and to request bonus invoices, certifications, contributions, accounting and tax aspects for the FBO’s management. For generic FBO reimbursements, info and authorizations to for the FBOs’ business.

iban@foreverliving.it  To send and update the IBAN code, to receive, send and request the accrued bonus

iban.international@foreverliving.it  To send and update a foreign IBAN code, to receive the accrued bonus.

 

 

FBO SPECIALIST MANAGER

VICTORIA CABRERA LUNA

Dedicated to creating a specific presence to assist the Forever Managers. A reference point and immediate operational intervention.

It has the function of training, informing, assisting and solving the various problems that the Managers encounter in their growth path.

Dedicated email for Forever Managers: manager@foreverliving.it

 

REGULATORY AFFAIRS DEPARTMENT

ROSA ROSCIANO

The department works to ensure that Forever products comply with current regulations. It operates to market new products nationwide and to provide information on the correct consumers’ use of our products.

infoprodotti@foreverliving.it   The department provides information on the correct products’ use.

 

CUSTOMER SERVICE & FBO DEVELOPMENT DEPARTMENT

LAURA MASTRANGELO

The department manages: Customer Service, Orders/Invoicing and FBOs’ Development and Career. Customer Service provides information regarding shipments, orders and business. The Order Office manages orders received, everything is managed electronically, without using paper in an environmentally friendly way. The FBO Development and Career provides dedicated assistance to FBOs with CCs and qualification monitoring.

ordini@foreverliving.it  For orders, order invoices requests.  

assistenza@foreverliving.it   Responsoring forms, forms to attach to personal data, requests for corrections in the personal data, invoicing errors, missing goods, damaged goods, refund requests, returns, shipments.

international@foreverliving.it  Requests for change of country (Relocation card), foreign FBO activation, foreign Bonus information and foreign FBO deliveries.

assistenzasponsor@foreverliving.it   Termination requests, sponsor assignment.

qualifiche@foreverliving.it  Requests for monitoring qualifications and totals; clarifications on the Company Policy, information and advice on FBO local incentives.

assistenzaweb@foreverliving.it   For web orders and password recovery.

 

INTERNATIONAL EVENTS DEPARTMENT

ROSSELLA NEGRI

The department deals with International Events & Incentives and monitoring and assistance of the incentives themselves such as: Global Rally, Eagle Manager, Chairman’s Bonus and other incentives outside the national territory. The person in charge is responsible for assisting the FBOs in achieving the available incentives and also in the post-qualification process for organizing the trip and related awards.

eventiglobali@foreverliving.it      For information on International Events organized by the Home Office and the European Management and request for monitoring of the incentives.

 

WEB DEVELOPMENT DEPARTMENT

VINCENZO PASCUCCI

The department has developed an effective, functional and reliable online sales system. It manages our website and offers you the assistance you need to learn how to use its various functions useful to your business, demonstrating the validity and enormous potential of the web in developing a solid and dynamic business activity.

 

MARKETING DEPARTMENT

MONICA GALIANO

The department takes care of the corporate image, promotes the guidelines of the Home Office and the correct use of Forever logos, creates corporate advertising material in the perspective of Forever's Going Global, to support FBOs’ business.

marketing@foreverliving.it      For information on corporate image, use of logos, and corporate advertising material.

 

EVENTS AND COMMUNICATION DEPARTMENT

VALENTINA ABATE

The department deals with the management of corporate events, such as Success Day, Kick Off, new product launches, corporate video conferences, etc., designing and implementing the related communication and promotion activities in an integrated communication vision. It also manages the design of communication campaigns, including through Social Media, corporate communication FBOs and customers through newsletters and specific channels in line with corporate’s values ​​and goals.

eventi@foreverliving.it      Info on corporate events

 

LOGISTICS & PURCHASING DEPARTMENT

ALESSANDRO RONGONI

The department sets up and implements logistics management based on the company’s needs and goals, ensuring the management of material procurement, production planning and product shipping activities with the aim to continuously improve customer satisfaction.